TERMS & CONDITIONS

 

Welcome to Dimi Lifestyle OPC Private Limited (referred to as "we," "our," "us," "DIMI LIFESTYLE," or "the Company"). By accessing or using our e-commerce website (www.dimi.co.in) or any of our services (collectively, the "Services"), you agree to be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before making any purchases or engaging with our Services.

These Terms govern your use of our website and services. If you do not agree to these Terms, please refrain from using our website or making any purchases.

1. Company Information

  • Company Name: Dimi Lifestyle OPC Private Limited
  • Brand Name: DIMI LIFESTYLE
  • Registered Address: [96/763, Db More Marg opp. Ambedkar Maidan Motilal Nagar I, Goregaon (W Mumbai, Maharashtra 400104 India]
  • Email Address: [support@dimi.co.in]
  • Customer Support Number: [9833033332]

2. Use of Our Website

  • You must be at least 18 years of age to use our website or purchase from us.
  • By using our website, you agree to comply with all applicable laws and regulations.
  • You agree not to use the website for any unlawful purpose or any purpose prohibited by these Terms.

3. Account Registration

  • To make a purchase, you may be required to create an account with us.
  • You must provide accurate, current, and complete information during the registration process. It is your responsibility to maintain the confidentiality of your account details.
  • You agree to promptly notify us of any unauthorized use of your account.
  • Dimi Lifestyle reserves the right to suspend or terminate any account for fraudulent or suspicious activity.

4. Products

  • The products displayed on the website are subject to availability.
  • We reserve the right to change, modify, or discontinue products at any time without prior notice.
  • All product descriptions, pricing, and specifications are subject to change without notice. We do our best to ensure the accuracy of product information, but we cannot guarantee that errors will not occur.

5. Orders and Payment

  • Orders placed through the website are considered an offer to purchase and will only be confirmed upon receiving payment.
  • We accept various payment methods including credit/debit cards, net banking, wallets, and other methods that we may introduce.
  • Prices listed on the website include taxes unless stated otherwise. Shipping charges may apply and will be disclosed before finalizing your order.
  • We reserve the right to refuse any order at our discretion, including in cases of product unavailability, pricing errors, or suspected fraudulent activity.

6. Shipping and Delivery

  • We strive to process and ship orders within the specified time frame, but delays may occur due to unforeseen circumstances.
  • Delivery times may vary depending on the shipping address and the delivery method chosen at checkout.
  • Please ensure that the shipping information you provide is correct. We are not responsible for orders delivered to incorrect or incomplete addresses.

7. Returns and Refunds

  • We want you to be satisfied with your purchase. If you're not, you may return the products as per our return policy.
  • Returns and exchanges must be requested within [2 Days] days of receiving the product.
  • All returned items must be unused, in the original packaging, with tags attached, and in resellable condition.
  • Refunds will be processed after the return is inspected, and will be made through the STORE CREDIT  method used for the original purchase.
  • Please refer to our Returns and Refund Policy on the website for more detailed information.

8. Intellectual Property

  • All content on our website, including but not limited to logos, designs, graphics, text, images, and trademarks, are the property of Dimi Lifestyle OPC Private Limited and are protected by intellectual property laws.
  • You may not copy, reproduce, distribute, or modify any content from the website without prior written consent from us.

9. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
  • By using our website, you agree to the practices described in our Privacy Policy.

10. Limitation of Liability

  • We are not responsible for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
  • We do not guarantee that the website will be error-free or uninterrupted, or that defects will be corrected.

11. Amendments to Terms

  • Dimi Lifestyle reserves the right to update or modify these Terms at any time. We will post any changes to the Terms on this page with an updated date. Your continued use of the website after any changes indicates your acceptance of the modified Terms.

12. Governing Law and Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in [MUMBAI], India.

13. Contact Us

If you have any questions or concerns regarding these Terms, please feel free to contact us at:

  • Email: [Support@dimi.co.in]
  • Phone: [9833033332]

By using our services, you agree to abide by these Terms and Conditions.