PRIVACY POLICY

 

At Dimi Lifestyle OPC Private Limited (referred to as "we," "our," "us," "DIMI LIFESTYLE," or "the Company"), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce website (www.dimi.co.in ) and use our services (collectively referred to as the "Services"). By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information automatically collected when you interact with our website.

A. Personal Information: This includes information that you provide when you create an account, make a purchase, or interact with our customer service team. The types of personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (credit/debit card number, expiration date, etc.)
  • Order history

B. Automatically Collected Information: We automatically collect certain information when you visit our website or use our Services, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed on our website
  • Time and date of your visit
  • Referring URLs and search terms used to reach our site
  • Location data (if enabled)

We collect this data through the use of cookies and similar tracking technologies. For more information about cookies, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • To Process Orders: To complete and manage your purchases, process payments, and deliver products.
  • To Provide Customer Support: To assist with inquiries, resolve issues, and respond to feedback.
  • To Improve Our Website: To enhance the functionality, design, and content of our website based on your preferences.
  • To Personalize Your Experience: To customize your shopping experience and recommend products that may interest you.
  • To Send Marketing Communications: To send promotional emails, offers, and updates about our products and services (with your consent, where applicable).
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party companies that assist us in operating our business, such as payment processors, delivery services, and marketing platforms. These third parties will only use your information to perform their services on our behalf and are required to maintain the confidentiality of your information.
  • Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, or to comply with a legal process or government request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the privacy policy in place at the time.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption technologies for payment transactions and secure server protocols.

However, please be aware that no data transmission over the internet can be guaranteed 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if any of the information is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal information, subject to any legal obligations that may require us to retain certain data.
  • Opt-Out of Marketing Communications: You may choose to opt-out of receiving promotional emails and newsletters from us at any time by clicking the unsubscribe link in the email or by contacting us directly.
  • Cookies: You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our records.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Email: [support@dimi.co.in]
  • Phone: [9833033332]
  • Address: [96/763, Db More Marg opp. Ambedkar Maidan Motilal Nagar I, Goregaon (W Mumbai, Maharashtra 400104 India]

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.